If you are currently experiencing any of the following issues you may need to apply a hot fix for ColdFusion 8 to resolve your site's image manipulation abilities. Issues can include:
- A 'Error cropping photo' message when uploading and resizing images in the Employee Directory after the 11.5 update.
- And error message when uploading photos anywhere on the site with the details: "An exception occurred while trying to write the image. Ensure that the destination directory exists and that ColdFusion has permission to write to the given path or file. Cause: java.io.FileNotFoundException"
In either case, use the following KB to determine whether you are on ColdFusion 8 and your Update Level.