Contact Support


To submit a support request please use the Submit a Request link at the top of the Help Center site, or email us at

Please include

  • screenshots or video showing the error
  • setup information (Admin Site -> Admin/Setup Tab)

Please include URLs in the screenshots as they provide much needed information.

Our support team is available from 7:00 AM to 5:00 PM PST Monday to Friday. If the query is urgent (i.e. your site is inaccessible), call us at 1 604 924 9770.

Have more questions? Submit a request


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