Cron service is not available

With installations of ColdFusion, there are times where the neo-cron.xml file becomes corrupted. You may encounter errors similar to the following:

Example 1:

Example 2:


In order to resolve this issue, you will need to replace the neo-cron.xml file with a working one. 

To do this:

  1. Navigate on your web server to the following path: C:\ColdFusion\lib\ or C:\ColdFusion10\Cfusion\lib
  2. Locate the neo-cron.xml file
  3. Change the .xml extension to .bak or neo-cron2.xml
  4. Copy the appropriate version attached at the bottom of this article
  5. Restart the ColdFusion Application Server service

the neo-cron.xml file can be used for both ColdFusion8 and ColdFusion9. The CF10-neo-cron.xml file is used for ColdFusion10.

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