Note: Do not use the shortcut to the Railo/Lucee Web Administrator from the start menu of your web server. This will point to a different Railo/Lucee Web Administrator page than the one used for your site.
To access the correct Railo/Lucee Web Administrator portal:
1) Navigate to your intranet site.
Make note of the URL in your browser's address bar. The URL should be in one of these formats:
In the first example, remove ‘index.cfm’. In the second example remove ‘intranet/index.cfm’.
2) Add ‘railo-context/admin/web.cfm’ or 'lucee/admin/web.cfm;
3) Login via the splash screen:
The default password should be 'connections' unless this has been changed by someone on your end. To reset your Railo/Lucee Web or Server passwords, please click here for the reset article for Railo. Click here for Lucee.
Note: You may see that there are 2 tabs. Your datasource (connection between your web server and SQL database), as well as Mail server information should be entered on the Web Administrator tab rather than the Server Administrator tab.