Switching to the new AD Sync functionality in 13.5

With the changes to Active Directory Synchronization, you may not see these options if you were on a previous version of the software. It is not possible to migrate your existing AD configuration to use the new version of AD sync.

In order to make the switch to this new version, we recommend knowing the following before switching:

  • Domain Name
  • Domain Controller
  • Admin Username
  • Are you using Secure LDAP?
  • Specific OU or group you are targeting (to make sure that these users still sync up after making the switch)

Now that you are ready to move forward, please contact support to schedule in a time for when we can enable the new AD sync connection process. 

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