In This Article
Download the latest Version 14.0 patch
This link will download the Version 14.0 patch as a zip file. This file doesn't need to be extracted as the software extracts the zip file as part of the process while applying the patch. Review the Patching Process Overview article.
Before installing a new patch, please stop the SQBoxTaskManager service on the web server. After finishing the patch installation, you must start the service again. This step is especially important if you are using Windows Server 2008 R2 or older for the web server.
Version 14.0.9 Patch Notes
Patch Highlights
- Updates TomTom Mapping APIs for the mileage calculation field
- Updates Web Services
Note: This patch release is for supported browsers Chrome, Firefox, and the new Edge (Chromium). All versions of Microsoft IE (11 and below) will encounter layout problems and are not supported.
You’ll also need to apply the ws.icthrive.com certificate to Lucee for web services to connect.
1) Navigate to the Lucee Server Administrator by going to HTTP://YOURSITENAME/Lucee/admin/server.cfm
- Please contact Support for the default password
2) Choose SSL Certificates under Services
3) Enter ws.icthrive.com into the Host field. The port is 443
4) Click install.
5) Reboot the intranet server, which is required for the ws.icthrive.com cert to become active
Admin
- Fixed an issue where the Assets Tab was not showing up on the Admin area for Site Owners
- Fixed an error that prevented some users to access the system unless clearing up their browser cache
- Fixed an issue that prevented reinstated users to login
Appbuilder
- Improved a usability behavior when editing an advertised item
- Prevented error when approval workflow was set to supervisor and document author has no supervisor
Design
- Fixed layout issues introduced by Chrome versions 75.0 and above
Formbuilder
- Upgraded the TomTom Mapping APIs used by the mileage calculator field
- Prevented issue where a form submission date was incorrectly the date when it was first saved as draft
- Prevented submitting users to see their form submission approval history when they have no permission to it
- Prevented error when exporting filtered responses
- Guaranteed that Additional Approval Managers receive site alerts
Insights
- Fixed issue when Appbuilder Item had a name longer than 255 characters
- Prevented error when updating the Departments on the Statistics Database
Photo Gallery
- Fixed issue when uploading more than 10 pictures at a time
Security
- Prevented Ajax calls to be visible in the browser
Webservices
- Updates to the new Webservices version
- Fixed incorrect maintenance expiry date
Version 14.0.8 Patch Notes
Patch Highlights
- This patch focuses on the removal of all Weather widgets within your intranet, as well as the option available to create a new weather widget
- To learn more about this change, as well as suggested alternatives, please refer to our Weather Widget will be Deprecated article
For any hotfixes you've already applied in 14.5.2, you'll need to reinstall them after applying the patch. Please contact our Support team (support@intranetconnections.com) with the hotfix number(s) currently applied to your Intranet so that you can receive the updated version.
Version 14.0.7 Patch Notes
Patch Highlights
- More visibility to the Users and Groups Permissions Report
- Prevented Build Tool Dialog layout issues
Note: This patch release is for supported browsers Chrome, Firefox, IE11, and Edge. Versions of Microsoft IE (10 and below) will encounter layout problems.
Admin
- Added the User Permissions Report to the Logins Panel in the Security Settings
- Added the Group Permissions Report to the Groups Panel in the Security Settings
- Updated the elevated rights description for the Administrator users
- Exposed where the document files are physically stored in the server
- Updated the Advertising Options description for Applications
- Fixed a Login Redirect issue with users synced from Active Directory
- Prevented an issue where disabled users would still stay logged in the Intranet
- Prevented the Active Directory Synchronization process to be stopped if the system encounters an error with one of the synced users
Appbuilder
- Fixed an error where one of the columns would not be shown when App Homepage was set to List View
Events
- Usability enhancement when there is no default start and end time for new events.
Formbuilder
- Fixed an issue where users were incorrectly listed as not having submitted a form response
Insights
- Fixed an issue when loading users with long first and last names
Menu / Navigation
- Prevented an issue where the section spacing on the left navigation menu could not be changed
- In the Advanced Theme Editor, Administrators can set the Section Spacing for the Site Navigation in the left column of their sites. This setting was not being respected in previous versions. This can be accessed by navigating to Themes: Menu Frame: Style menu boxes from the right menu within the Advanced Editor.
Pages
- Fixed an issue where Page or Site owners could not access their properties
Search
- Consistent behavior when clicking PDF items in the Search Results Page
Widgets
- Now the contextual help message when adding a widget is shown on hover
- Improvement in the contextual help message for menu widgets
- Prevented an issue where the Build Tool dialog window could get cut off
- Fixed layout issues when sharing content in the Wall Post Widgets
Version 14.0.6 Patch Notes
Patch Highlights
- Improved usability when creating events.
- Better folder selection mechanism for the Application Feed Widget.
- Now possible to schedule the statistics service execution for Intranet Insights from the Intranet Admin area.
- Better icons to represent online and offline Live Chat users.
- Increased the default number of days to archive an item to 365.
- Easier to know from which original application an app was based on.
Note: This patch release is for supported browsers Chrome, Firefox, IE11, and Edge. Versions of Microsoft IE (10 and below) will encounter layout problems.
Installation of this patch should take 5-10 minutes. If it's taking longer and looks as if it's not progressing, open a new browser session to check, as it's likely completed in the background.
Admin
- Improved wording in the Product Updates Panel
- Fixed a Login Redirect issue when Mobile Site Feature was OFF
- The type of application a new app was based on is available in the App Admin area
- Better wording when applying security to a folder
- Now it is possible to schedule the statistics service execution in the Admin area
Appbuilder
- Prevented rejected or declined items to be advertised
- Consistent wording for the File Versioning feature
- Now the default number of days to archive an item is 365
Chat
- New icons to represent online and offline users
Directory
- Improved employee pagination when changing Location filter
Events
- Usability enhancements when scheduling events.
Online Forms
- Improved performance when viewing form responses containing a mileage field.
- Prevents form submission to be automatically approved when submitting user is also the form Approval Manager but Automatic Approval feature is OFF
- Improved performance when viewing form submission containing several spreadsheet rows
- Fixed filtering issue when searching for form responses
Insights / Stats
- Fixed retrieving issue when new departments are created
Pages
- When creating a new site, the default home page name will be ‘Home’
Widgets
- Improved the folder and subfolder selection in the Application Feed Widget
Version 14.0.5 Patch Notes
Patch Highlights
- Replaced download and comment icons in the Photo Albums Application
- Photos can be shown inside a lightbox in Photo Album Detail View
- Appbuilder subfolders now can inherit their parent folder subscription alert settings
- Now the mobile site version shows Read & Confirm and Document Review Reminder alerts
- A user can mark a document as read and confirmed in the mobile site version
Note: This patch release is for supported browsers Chrome, Firefox, IE11 and Edge. Versions of Microsoft IE (10 and below) will encounter layout problems.
Admin
- Improved security by logging out users that were disabled while still logged in.
Appbuilder
- Fixed issue where links to Appbuilder items were redirecting users to the home page on mobile devices.
- When creating a subfolder, it will by default inherit it's parent's folder subscription alerts settings.
- Prevented an error where the dashboard link would still be shown after enabling then disabling the Read Confirmation feature.
Insights
- Fixed issue which the previous period on the main dashboard was a day shorter than the current period.
- Performance improvement when collecting global search statistics.
- Prevented an error when consolidating the user sessions per day.
Menu/Navigation
- Fixed issue on Internet Explorer when menu header had no link.
- Prevented an error which the single menu background color would change when in edit mode.
Mobile
- Read and Confirm and Document Review alerts are now shown on the mobile site and the user can mark a document as read and confirmed.
- Prevented error when trying to reset a password on the mobile site.
- Appbuilder items are now properly linked when using the full site in a mobile device.
Photo Album
- Now when clicking on a Photo in Detail View, it will open in a Lightbox.
- Improved the design of the download photo icon.
- Add Comment icon was replaced to better represent this feature
Read & Confirm
- Prevented an issue in which a Read & Confirm alert would be shown as overdue even before it's due date.
Widgets
- Performance improvement in the Employee Profile Widget.
Version 14.0.4 Patch Notes
Patch Highlights
- Prevented issue with email notifications containing a '#' character
- Improved security by preventing the employee number from being shown in the global search results
- Clarified description of pending form response submissions depending on the user's permissions
- Improvements to the Photo Albums Application
Note: This patch release is for supported browsers Chrome, Firefox, IE11 and Edge. Versions of Microsoft IE (10 and below) will encounter layout problems.
Appbuilder
- Show advertising options when adding a new item from the application home page.
- Fixed an issue where the description field from Knowledgebase applications were not searchable.
Assets
- Fixed a limitation when creating more than 253 applications.
Blogs
- Prevented private blogs and private blog posts from being searchable.
Online Forms
- Clarified the text description when users see form pending responses depending on the user permissions.
- Fixed issue where the folder form count was including deleted forms in it's calculation.
General
- Prevented videos with filenames containing the following special characters from being uploaded: /{-!$%^&*()+|~=`{}\[]:";'<>?
Menu/Navigation
- Fixed issue where global navigation menu option without a link was linking to the home page.
Photo Album
- Fixed error when changing the advertising Thumbnail Graphic of an image.
- Prevented images with filenames containing the '+' character from being uploaded.
Search
- Prevented Employee Number from being shown on the Search Results Page.
Support Desk
- Prevented fields with default values from being field even after the user removes their data.
Training
- Fixed issue where email notifications were not sent if the email subject or body contained a '#' character.
Tutorials
- Prevented error when viewing a tutorial as a user with no elevated rights.
Workflow
- Ensured that automatic approval works when the approval manager is set to a group of users.
Version 14.0.3 Patch Notes
Patch Highlights
- Improved usability for form Approval Managers by minimizing the Approval Dialogue box
- Allowed users to open a PDF file within the browser from the search results page
- The user session rotation setting is now optional
Note: This patch release is for supported browsers Chrome, Firefox, IE11 and Edge. Versions of Microsoft IE (10 and below) will encounter layout problems.
Admin
- Fixed two links on the Active Directory Synchronization Page that resulted in an error.
- Improved the user’s Session Management making the Session Rotation setting an optional feature.
Appbuilder
- Fixed the View Example link in the Folder Properties setting from the Appbuilder admin area.
Directory
- Fixed an error that occurred when trying to send anniversary greetings. This only occurred when ‘send birthday greetings’ was disabled.
- Prevented users synchronized through Active Directory and disabled on IC to be reinstated after an Active Directory Sync.
Events
- Prevented Calendar to show duplicated days when system and server are set to New Zealand Time Zone.
General
- Prevented an error when writing wall messages that contained quotes.
- Fixed issue where company logo wasn’t displaying on the login page after the user logs out
Menu/Navigation
- Fixed an issue where all global menu text aligned left instead of centered.
My Profile
- Prevented department duplication when its name contained an invalid character in Active Directory.
- Resolved an error where bookmark URLs containing “and” would be replaced by a “&” sign.
Read & Confirm
- Prevented a possible error when deleting a file that was previously read and confirmed by a user.
Online Forms
- Fixed error that resulted from cloning a form that has an icon with a long file name.
- Approval dialog box no longer blocks Save button for Approval Managers who have edit/delete rights on the form response.
Insights
- Performance improvements made for collecting data from all users.
Search
- When clicking a PDF file in the search results page, the file will be opened in the browser.
Widgets
- Fixed issue where default thumbnail icon would not be shown when uploaded photos were advertised on What’s New Feed Widget.
- Prevented an error where the training sessions scheduled for next month would not be shown by the Application Feed Widget.
- Ensured that all default fonts are available in the Message Box widget.
Version 14.0.2 Patch Notes
Patch Highlights
- Improved users import feature via CSV file and Active Directory
- Prevented notification emails to be sent to disabled users
- Ensured that notification emails are sent after an event is approved
- Improved Application searching when filtering by date range
Note: This patch release is for supported browsers Chrome, Firefox, IE11 and Edge. Versions of Microsoft IE (10 and below) will encounter layout problems.
Admin
- Fixed Internet Explorer layout issue in Manage Departments page.
- Improved instructions on how to get support on the Admin page.
Appbuilder
- Improved automatic approval handling for edited items.
- Ensured that all items are listed on the application search results when filtering by last edited documents based on a date range.
- Ensured that documents scheduled to be published in the future are not visible earlier than they should.
Directory
- Improved CSV import handling when it failed to check the existence of an element in the file.
- Fixed issue where users with first and last names starting with numbers in AD were not imported.
Discussion Board
- Prevented notification emails for replies to be sent to disabled users who were previously a category subscriber.
- Fixed issue where post alerts from a site would also trigger an extra alert from a Discussion Board application from the home site.
- Resolved an error where only the last published topic would appear in the search results when searching for topics with the same subject title.
Events
- Ensured that notification emails are sent to all subscribers after an event is approved.
Online Forms
- Prevented form responses to show unexpected extra fields if the form is edited after the response submission.
- Prevented showing disabled users in the list of subordinates who have not submitted a response when supervisor filters responses by ‘my employees’.
Menu/Navigation
- Fixed issue where menu section set to be an icon would not link to a page, application or external site.
Read & Confirm
- Alerts for Read & Confirm Widget now shows the due date for review correctly instead of the submission date.
Widgets
- Fixed an RSS Feed widget layout issue.
Version 14.0.1 Patch Notes
Patch Highlights
- Clicking on an application in Application Usage dashboards (Intranet Insights) shows its usage statistics.
- Autocomplete feature to filter by user on User Activity dashboard (Intranet Insights).
- Enhances the capturing of usage data to provide betters statistics for Intranet Insights.
- Performance improvements when updating usage statistics for Intranet Insights.
- Security improvement to access Intranet Insights when Intranet is using Form Authentication Mode.
- Improved date range picker in Intranet Insights.
Note: This patch release is for supported browsers Chrome, Firefox, IE11 and Edge. Versions of Microsoft IE (10 and below) will encounter layout problems.
Clicking on an Application Shows its Usage Statistics
- Intranet Insights has two Application Usage Dashboards:
- Top Applications
- Least Used Applications
- Now if the user clicks on any Application name under Top Applications, Intranet Insights will show the application usage by loading the Top Content dashboard with the application clicked set as the secondary filter, as shown below.
Autocomplete Feature to Filter by User on User Activity dashboard
- Now it's possible to type the user name or part of his name to filter by user on the User Activity Dashboard
Admin
- Improved instructions on the Number of Days to Keep Statistics settings.
API
- Improved the process of gathering sites and pages information for Intranet Insights.
- Overall performance enhancement when updating Intranet statistics for Intranet Insights.
General
- Removed depreciated licensing checks for statistics.
- Fixed issue when recording edit statistics on Widget Pages.
- Fixed an issue when recording Page deletions statistics.
- Improved Intranet Insights security when Intranet authentication mode is set to Form Authentication.
- Now a new browser tab will be opened when clicking on the “stats” to access Intranet Insights.
Stats
- Fixed issue when recording form views statistics for Intranet Insights.
- Ensured that deleted applications are properly recorded for Intranet Insights.
- Clicking on an application title in any of the Intranet Insights Application Usage dashboards shows its usage statistics
- Added autocomplete feature to filter by users on Intranet Insights User Activity dashboard
- Date range picker improvement