My Profile and the Wall are two ways for staff to directly share personal information, updates, photos, or articles with their coworkers.
In This Article
When a user hovers over their name and photo in the Toolbar, the link for My Profile displays. When they click this link they land on their individual profile page, which is visible to all employees in the organization. My Profile is a combination of automatically populated information and information added directly by the employee.
My Profile Settings
Users have several settings they can alter via My Profile, by clicking the wrench as shown below (1).
Now users can alter:
- Chat Options - set online status, login preference, and new message alert preference
- Wall Options - eliminate your wall or choose to show any and all comments without requiring a click
- Default Home Page - set your profile page to show when you land on the site rather than the intranet Home Page
Note that the above user settings can be overridden by site settings; learn more about the Admin settings for Employee Profile.
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Edit My Profile
As shown in the image above, users can also navigate to their profile and click on the Edit pencil (2) to edit their profile. Users can then change any fields that they have the rights to modify; learn more about Admin settings for editing profile fields.
Available fields for editing show an edit pencil when users mouse over the field. Once the pencil is clicked, any further editing options will be revealed, such as a full html editing toolbar. For all editing fields, users have the options (as circled below in green) to either click the blue icon and save their changes, or cancel and return to their profile.
Add Status
An employee's status displays on their Profile page, as well as on their Employee Card in the directory. Staff may want to use their status to show their current project, whether they're currently in a meeting, if they're out of the office on vacation, etc.
The quickest way to change status is to hover over your name/image in the Toolbar, type your status (to a maximum of 300 characters), and hit Enter; you can also eliminate a status by highlighting it, hitting your Delete key, then hitting Enter.
Alternatively, when you're in My Profile, click the green plus to add a Status or a Future Status (allows you to specify applicable dates and times for a status). Once a status is in place, click the edit pencil to update it, or the red delete icon to eliminate it.
Edit Profile Photo
When a user is on their Profile page and clicks the page Edit pencil (i.e. so they're in Edit mode), when they mouse over the top of their profile photo they'll see another Edit pencil - click on that to change or edit the profile photo. Note that if users don't see the Edit pencil, the 'user edit' option has been turned off; learn more about Admin settings for editing profile fields.
Once they're in the photo edit mode, options are shown to:
- change the photo (1)
- delete the photo (2)
- undo changes (3)
- save changes (4)
Note the following about profile photos:
- Supported photo file formats are jpg, jpeg, gif, and png
- Profile photos have a default size of 100px square; once a photo is uploaded, users can click and drag the crop box so their photo is cropped as preferred
- Each profile photo is a new upload (i.e. users can't access previous profile photos within the intranet)
Once revisions to the profile photo are complete, be sure to click the blue Save icon to retain changes.
Super admins can add multiple employee photos either through Active Directory or through a CSV import. Find the CSV import tool under admin > directory > import employees > user photos.
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Organizational Chart
The Organizational Chart allows employees to see at a glance who someone reports to, as well as any direct reports to that individual. The org chart will always show this three layered process unless hierarchical information hasn't been entered, the user selected doesn't have a person they report to, or there's no one who reports to them.
To access the org chart for an employee, locate the Card for the employee and click on their name to access their profile. Click the [view chart] link to see the employee's org chart, if available. The second image shows a sample org chart.
Please note: turning off the display of the Supervisor attribute in admin > directory > manage fields will prevent the supervisor and org chart information from showing up.
My Profile Sidebar
Included on the My Profile page is a sidebar which provides navigation options to areas of the directory as well as to personal intranet options. The same sidebar is also included on Employee Directory-related pages such as the Wall or Dashboard. This sidebar can't be altered or edited.
The sidebar includes several sections, though the specifics will vary depending on the settings of each intranet. In general, the following areas are included:
- search options for Employee Directory - search box for employee name, plus drop-down menus for department, division, location, and tags which will take users directly to results for the selected option(s)
- My Profile - links to the employee's personal wall, widgets, and any bookmarks they may have created
- My Dashboard - link to the alerts and subscriptions area and a count of currently unread alerts
- My Directory - includes links to view all members of your department or colleagues who you're following, as well as profiles you've recently accessed
- Employee Events - link to monthly list view of either employee birthdays or hire anniversaries
Employee Wall
The wall is an optional area on each employee profile page that allows users to post messages and share information with other users, or for coworkers to post information for that user. The wall can be turned on or off for all employees by an Admin (learn more about Admin settings for the wall) or turned off by a user personally if they don't want the feature.
A user must have a login and be part of the staff directory to have a wall. Users can view any employee's wall, as well as a consolidated wall for all their colleagues (click Colleagues in the personal sidebar, then colleagues activity). Comments allow users to be social in response to others' wall posts.
How to Add a Wall Post
After clicking My Profile or My Dashboard from any page on the intranet, click the Wall link on the right which will take you to your own Wall. Click the link to write on your wall as shown below. This will open a text box, with an optional html editor you can access by clicking on the small black arrow on the right.
When your post is complete, click the Post button. Follow the same process whether you're posting to your own wall or to another employee's wall - the only difference is that you'd click post on this wall to get started.
Commenting on posts is just as easy. Locate a post that you'd like to comment on. Depending on the settings and the number of comments, either click on the (x) Comments or Add Comments link. Start typing, click the small black arrow on the right to access the html editor if needed, and click the Post Comment button when done.
Edit Wall Posts
Editing a wall post - whether yours or someone else's - is straightforward. Mouse over the post you want to edit and you'll see controls as shown below. Here you can:
- add the post to your favorites (access favorited posts by clicking my favorite posts at the top of your wall)
- share the post
- edit the post
- delete the post
Colleague Activity
If you have a select group of coworkers who are more relevant to your work life, you may want to add them as Colleagues so you can more closely and easily follow their activities.
To do this:
- Go to the Employee Directory and locate a coworker you'd like to add as a Colleague.
- Click the stars on their Employee Card and they're now a Colleague. If they do the same for you, then you're mutually following each other.
To view Colleagues' activity all in one place, click My Profile or My Dashboard from any page on the intranet, click the Colleagues link on the right, then click Colleagues activity as shown in the image below. You'll now see all of your Colleagues' wall posts in one place.
Widgets
If the employee widgets feature has been turned on for Employee Profiles (learn more about Settings for Employee Profiles) employees can create a personal page of widgets which is only accessible to them. This can be a useful feature for adding Application or Blog feeds, feeds of coworkers' birthdays, etc.
To add widgets:
- Click My Profile or My Dashboard from any page on the intranet
- Click the Widgets link on the right
- You'll see a blank page; click on the edit link to start adding widgets - learn more about widgets in the Widget Overview article
Available widgets are a limited selection of the widgets available elsewhere on the intranet.
Bookmarks
If there's a link that you frequently access within your intranet, it can be helpful to add an intranet bookmark to get to the page more quickly, just as you would for an internet website.
To add a Bookmark:
- When you're on a page you want to bookmark, hover over the Bookmarks icon in the Toolbar.
- Click BOOKMARK THIS PAGE.
- A box will display, as shown below, with pre-filled fields for type, title, and target. Users can edit the Link Title and whether it opens in the current or a new window.
- Either click SAVE to bookmark, or cancel to exit the bookmarking process.
You can also see all of your Bookmarks from within My Profile, by clicking the Bookmarks link on the right.
Note: If you are unable to see the "Add Bookmark" option in the toolbox, you may need to enable it from Admin > design > sitewide icons > Check the "display" checkbox beside bookmark icon.
Subscribe (Alerts)
Users can subscribe to an App, which means that they'll receive alerts when content is added. A subscription can be an efficient way of keeping up to date on intranet content. Note that subscriptions are done individually by folder, so users can focus on the type of subscriptions most relevant to them.
To subscribe to an area:
- When you're in an area of the intranet you want to subscribe to, hover over the Toolbox icon on the left side of the Toolbar.
- Click Subscribe (Alerts) and you'll see the following box. If you don't see this listed, the App has more than one folder so you'll need to click into a folder to see the Subscribe option for that folder.
- You can choose whether you want to receive (as shown in the above image):
- Site alerts - alerts only within the intranet which appear on My Dashboard under My Profile
- Email alerts - alerts sent to your work email
- alerts for new or updated content, advertised items, or all items
- Click Save and close the box to complete the process.
Alerts for the selected will now show in My Dashboard if chosen; learn more about the 'My Dashboard' feature.
Manage Personal Subscriptions
When you click on Alerts you'll see a Manage Subscriptions link. Clicking the link shows a page with a section for Manage Subscriptions and Wall Alerts.
Manage Subscriptions gives several options. You can:
- View my subscriptions - most importantly, you can see what subscriptions you currently have; click the edit pencil to make changes to your subscriptions. If you want to unsubscribe entirely, ensure [ none ] shows for all alerts, check the boxes for each folder, and click Save.
- Set my alerts - choose an Application and folder(s) as applicable, and choose whether you want to receive Alerts on the intranet site, by email, or both
Learn how to enabled Alerts if you don't see the Alerts link on your profile.
Manage Other Users' or Groups' Alerts
Admins and Super Admins can also view and manage subscriptions for users or groups, and push alerts to them.
To Manage Subscriptions for Users or Groups
- Click Manage Subscriptions, top right (1).
- Select either push user alerts or push group alerts (2), depending on whether you want to deal with an individual's or group's subscriptions.
- Select a user or group in the dropdown (3).
- Click View User Subscriptions to view the subscriptions for that user or group. If you see No subscriptions to show you, the user/group hasn't subscribed to any intranet content.
- To change existing subscriptions, click the edit pencil, check boxes for folders as needed, and click to save changes.
To Push User or Group Alerts
The process for pushing alerts is very similar to managing subscriptions for users/groups (this feature is only available for Admins and Super Admins):
- Click Manage Subscriptions, top right.
- Select either push user alerts or push group alerts, depending on the type of alert you want to push.
- Select a user or group in the dropdown.
- In the dropdown, select the Application that you want to push alerts for.
- As shown in the above image, choose whether you want to push site alerts, email alerts, or both (5); and select the folders within the App that should have alerts pushed.
- Click Save to finalize your changes.
Wall Alerts
For Wall Alerts, after clicking the name link to expand the area, you can choose whether to receive site and/or email alerts when someone posts on your wall, comments on your post, or comments on any post that you've commented on. Click Save to complete the Alert process.