Please be aware, this feature is only available on v17.0.0 and above. You can find information about upgrading/patching here. If you are using a version below 17.0.0 refer to the Legacy Stats articles in the Site Analytics section.
Navigating to Analytics:
As an Administrator or Super Administrator you can navigate to analytics by going to Admin Home, and selecting the analytics tab.
Overview Dashboard
The Overview Dashboard provides a comprehensive view of your intranet's performance and user engagement.
Dashboard Metrics
At the top of the dashboard you will see key performance charts that update based on your selected filters:
Unique Viewers Chart shows the number of unique users visiting your intranet each day. The percentage indicator shows the change compared to the previous period (green = increase, red = decrease).
Total Views Chart displays the total number of page views across your intranet each day. Higher numbers indicate more activity and engagement.
Reports
Top 10 Searches displays the most popular search terms used by your users, helping you understand what information users are looking for and identify gaps in your content organization.
Table Columns:
- Search Term: The keyword or phrase searched
- Search Count: How many times it was searched
- User Count: How many unique users searched for it
Top Clicks on Home Page shows the most clicked items from your intranet home page, helping you understand which home page elements are most valuable to users.
Table Columns:
- Item Name: The link or item that was clicked
- Click Count: Number of times it was clicked
Most/Least Viewed Apps displays applications ranked by total views. Use the tabs to toggle between Most Viewed (your most popular applications) and Least Viewed (applications that may need promotion or evaluation).
Specific App Content Views appears when filtering by a specific application, showing view counts for individual items within that app.
Most/Least Viewed Pages shows individual pages ranked by views, helping you identify your most important content and pages that may need better navigation or promotion.
Specific Page Content Views appears when filtering by a specific page.
Using Filters
Use the filter options to narrow down your data:
Time Period: Select 7, 30, 60, or 90 days to view different time ranges.
Sites / Apps / Pages: Browse the hierarchical tree to select specific sites, apps, or pages. Selecting a site includes all apps and pages within it, while selecting an app or page shows only that specific item.
Department: Filter to show activity only from users in selected department(s).
All filters work together and reports update automatically when filters are applied. Click Export to CSV on any report section to download the filtered data for further analysis.