Technical Admin

Intranet Settings

• Intranet Setup
• Initial AD Synchronization Configuration
• AD Sync Configuration
• Login Security
• Outlook Event Sync (Exchange Web Services)
• Lucee Configuration

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Advanced Configuration

• Exchange Server Vulnerabilities/HAFNIUM Exploit
• Reinstalling Lucee
• Single Sign On Configuration - Azure AD
• Test Environment Setup
• Build an Extranet (Lockdown Guide)
• Enable SSL (HTTPS)

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Disaster Recovery

• Site Down / Intranet Not Responding
• Back Up the Intranet
• Restore the Intranet
• SQL Database Recovery Log Settings

Errors

• Error: Network error IOException: Connection timed out: connect
• Error: Something went wrong - updating theme
• Error downloading a new patch or error with Web Services
• Error: HTTP Status 500 - Premature end of file
• Error: 502 - Web server received an invalid response while acting as a gateway or proxy server
• Error: 500.19 – Internal Server Error

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Troubleshooting

• Log4j2 Vulnerabilities - CVE-2021-45105 and CVE-2021-44228
• Lucee Vulnerability - CVE-2023-38693
• Site Performance
• Custom Code
• RSS Feed Issues
• User Can't Login

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